DOT has started now the Audio Conferencing/ Audiotex/ Voice Mail Services License authorization under Unified License with New Guidelines
The services area of Audio Conferencing/ Audiotex/ Voice Mail Services shall be at National Level.
2. SCOPE OF AUDIO CONFERENCING/ AUD[OTEX/ VOICE MAIL
SERVICE: Scope of this authorization covers the following:
2.1 The Licensee may provide Audio Conferencing/ Audiotex/ Voice Mail
services .to the subscribers using Licensed Service Provider’s Network as
i. Audio Conferencing: The Audio Conferencing Service allows users from multiple locations to join a single audio conference and interact at the same time. The audio conference services provide real-time transmission of voice bemeeen groups of users jn two or more locations. The service is bidirectional via telecommunication networks, and provides for interconnection of two or more audio conference terminals.
Audiotex: It is either an interactive or a non-interactive non real time service which provides through appropriate access by standardized procedure for users of Audiotex service to communicate with database (database system shall be present within national boundaries) via telecom network. A subscriber can retrieve the information at any time by interacting with the Audiotex Service Equipment by using phone
and/or the information stored in Audiotex equipment can be disseminated to the subscriber on his phone in accordance with conditions mentioned in this chapter.
Voice Mail Service: In a Voice Mail Service (VMS), the subscriber has a voice mail box with voice mailbox number from authorized telecom service provider. Any subscriber can leave/ retrieve his message in/ from his Voice mail box via a licensed telecommunication network using a combination of store & retrieve techniques. A VMS subscriber can leave/ retrieve this message by dialing voice mail box number at his convenience in accordance with conditions mentioned in this Chapter.
Point to point conferencing and calling card facility shall not be provided
by the Licensee. However, Point-to-point conferencing services. may be
provided to the registered enterprises in India, subject to the following
The calls shall originate and terminate within India,
The complete routing/ switching of the Audio Conferencing calls should
remain within India.
The Telephone Number resources used by the Licensee shall be taken
only from Licensed Service Providers in India.
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